DEFRA - Talk to the HAND!

Defra does a Catherine Tate, 'talk to the hand' in it's latest response to me. The latest letter from their 'communications' team/person starts out, 'As I said before..' and then is exactly the same letter that was sent in the first place. My initial response was annoyance and then exasperation and now it is wavering between disappointment, frustration and concern - is Government really this bad? Am I only going to get beyond the Automaton who sent this if I am a notable, or an honourable, or a leading light in one of the lobbying organisations like the Inland Waterways Association?
I could not believe that a communications professional would pull a cheap stunt like re-sending a letter - but they have and in a way it works, they've made their point quite clearly...
'GO AWAY YOU TIRESOME LITTLE TWERP AND STOP BOTHERING US!'

Now there's a taste of open Government for you.