The phone rings on Wednesday evening as I am cooking dinner - a glance at the number, I don't recognise it, so answer formally - it could be the PM, who knows? It's Matt, from Vodaphone.
Your contract with Vodaphone is about to end so here are the following options for consideration -
a) if you are happy with your current phone we can offer 600 inclusive minutes plus more texts than you can use in your lifetime for £15 per month, or
b) a new phone, (I name the phone I might want)the same bundle of services for £25 per month.
I an currently paying £35 pcm
Why thank you Matt, can we speak tomorrow perhaps after I have had a chance to talk to my Husband - and finish cooking dinner?
No problem he tells me.
Yesterday the phone rings, it's Matt.
Have I made up my mind?
Yes, I will change my phone but can you send it to one of your shops please?
Can I just pick it up from a shop then?
Ok, can you send it to a Post Office, Post Restante, so I can collect it?
No Problem, what is the address?
I rattle off the address of Whaley Bridge PO.
When will it be sent?
The courier will deliver it tomorrow Matt tells me.
Courier? The Post Office won't accept courier deliveries you will have to put it in the post says I.
No can do, says Matt.
What can we do then I ask.
I think you will have to upgrade your phone at one of our shops says Matt.